Help
Questions & Bug Reports Ask questions and report problems. Tutorials & FAQs Guides outlining how to use WISE, common teacher and student questions.
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Q&A: Unlink Google Account |
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0 | 270 | February 24, 2025 |
| Enabling Continuous Music Playback Across Multiple Steps in a Lesson |
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1 | 341 | October 21, 2024 |
| Is there any way to get multiple choice questions to auto-score? |
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5 | 1590 | September 27, 2024 |
| Unit not loading after adding conditional branching |
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3 | 660 | January 9, 2024 |
| Genetics of Extinction Step 5.6 is broken - graph does not load, and I can't upload .html file to fix it |
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5 | 692 | September 18, 2023 |
| Recent or Latest Student Activity in a WISE unit |
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3 | 1170 | April 10, 2023 |
| Discussion posts don't support extended characters in Spanish (like accents) |
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1 | 1551 | January 17, 2022 |
| Ask for help单元问题：无法添加到 Google 课堂 |
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0 | 1549 | December 3, 2021 |
| The embedded component cannot be linked to the corresponding page |
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1 | 884 | June 1, 2021 |
| WISE is locked for some students |
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1 | 1177 | February 16, 2021 |
| Connecting to my Google Classroom |
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1 | 1176 | February 10, 2021 |
| Question about teams |
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2 | 995 | January 22, 2021 |
| Videos not loading |
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1 | 763 | January 21, 2021 |
| Image will not load for 6th grade genetics unit |
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3 | 878 | January 19, 2021 |
| Teacher can't preview his unit |
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2 | 1034 | January 4, 2021 |
| Student Management: Changing student passwords? |
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1 | 990 | December 18, 2020 |
| Editing a unit: How to show image in HTML component? |
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2 | 954 | December 9, 2020 |
| Problems with a unit: Cannot add to Google Classroom |
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2 | 1172 | December 9, 2020 |
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Teacher Frequently Asked Questions (FAQs)
General Questions How do I create an account? Visit our Getting Started Guide for details on how to create a WISE account. How do I use a WISE unit with my class (create a run)? Sign in to WISE with your teacher accoun… |
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0 | 1061 | December 1, 2020 |
| About the Help category |
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0 | 571 | November 29, 2020 |
|
Getting Started
Creating a WISE Account All users should create their own WISE account. Teachers need to create a teacher account to access the complete WISE curriculum library and set up units to use with their students. Teachers accou… |
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0 | 1039 | November 24, 2020 |
| Cannot access Teacher Tools |
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2 | 1178 | May 19, 2020 |
| Students can't record responses |
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1 | 967 | May 13, 2020 |
| Issue with "Sign up with Google" button? |
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1 | 779 | April 20, 2020 |